Reliable Terminal with Service Excellence

The Philosophy :

As the container terminal which connects the shippers to either the domestic or international buyers, it should be reliable and trustworthy.

To become a Reliable Container Terminal, it needs to be supported by an Excellence Service. TPS encourages its employees and business partners to reach the excellent service to the customers.

RELIABLE means :

R Responsive, TPS is responsive to customers complaints

E Empathy, TPS has the empathy to customers problems

L Learning, TPS accepts the experience as a learning process to a better future

I Innovation, TPS service is supported by appropriate equipment and updated system

A Ability, TPS service is supported by experts

B Benefit, TPS customers enjoy the benefits of TPS services

L Leading, TPS leads in level of service

E Effective & Efficient, TPS applies effective and efficient strategies in facing the business competition